Privacy Policy

Effective Date: June 6, 2026

VitaminDecade.com ("Vitamin Decade," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website, creating an account, purchasing products, subscribing to newsletters, or otherwise interacting with our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you regarding your information.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide, including:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Account login credentials

• Order history

• Product reviews

• Customer service inquiries

• Newsletter subscription information

• Health consultation information you choose to provide

Payment Information

Payment transactions are processed through secure third-party payment processors. VitaminDecade.com does not store complete credit card numbers on its servers.

Information Automatically Collected

When you visit our website, certain information may be automatically collected, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Date and time of access

• Website activity and usage patterns

Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

• Maintain website functionality

• Remember account preferences

• Analyze website traffic

• Improve website performance

• Personalize user experiences

• Deliver relevant marketing communications

You may control cookie preferences through your browser settings.

How We Use Your Information

We use information collected for purposes including:

Order Fulfillment

• Process and fulfill orders

• Confirm purchases

• Provide shipping notifications

• Manage returns and refunds

• Respond to customer service requests

Account Management

• Create and maintain user accounts

• Verify customer identity

• Facilitate secure login access

Website Improvement

• Analyze website performance

• Improve user experience

• Monitor website functionality

• Develop new products and services

Marketing Communications

With your consent, we may send:

• Newsletters

• Product announcements

• Promotional offers

• Educational health content

• Loyalty and rewards program communications

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link within the email or contacting us directly.

Fraud Prevention and Security

We may use information to:

• Detect fraud

• Prevent unauthorized transactions

• Protect website security

• Enforce our Terms of Service

• Comply with legal obligations

Information Sharing

We do not sell customer personal information.

We may share information with trusted third parties as necessary to operate our business, including:

Service Providers

• Payment processors

• Shipping carriers

• Email service providers

• Website hosting providers

• Analytics providers

• Customer support platforms

These service providers may only use your information for authorized business purposes.

Legal Requirements

We may disclose information when required by:

• Applicable law

• Court order

• Government request

• Legal process

• Protection of our rights or customers

Business Transfers

In the event of a merger, acquisition, asset sale, or reorganization, customer information may be transferred as part of the business assets.

Health Information Disclaimer

VitaminDecade.com sells nutritional supplements and wellness products.

Information submitted through product requests, health consultation forms, customer service inquiries, or similar communications is not considered protected health information under HIPAA unless specifically stated otherwise.

Customers should avoid submitting unnecessary sensitive medical information through website forms.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders

• Maintain customer accounts

• Meet legal requirements

• Resolve disputes

• Enforce agreements

Information may be securely deleted or anonymized when no longer required.

Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

These measures include:

• SSL encryption

• Secure payment processing

• Access controls

• Password protection

• Regular security monitoring

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Children's Privacy

VitaminDecade.com is intended for adults.

We do not knowingly collect personal information from children under 13 years of age. If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete such information.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or policies of third-party websites. Users should review those privacy policies separately.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including:

• Right to access information we hold about you

• Right to correct inaccurate information

• Right to request deletion of personal information

• Right to opt out of certain marketing activities

• Right to receive information about data processing practices

To exercise any privacy rights, please contact us using the information below.

Email and SMS Communications

By providing your email address or telephone number, you consent to receiving transactional communications regarding orders, account activity, and customer service matters.

Marketing communications will only be sent in accordance with applicable laws and your communication preferences.

Message and data rates may apply to SMS communications.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Changes become effective immediately upon posting the updated policy on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

VitaminDecade.com

Phone: 800-343-6670

Website: https://www.vitamindecade.com

Contact Form: https://www.vitamindecade.com/contact-us/

For privacy-related requests, please include your name, email address, and details regarding your request.

Last Updated: June 6, 2026