Who should I contact if I have questions about ingredients?
Please contact customer service at 1-800-807-1107 for assistance.
How quickly will my email or voicemail be answered?
Emails and voicemails are answered in the order received, within 24 hours of receipt, during business days.
What is EXP/MFG/BEST BY?
EXP=Date of expiration, MFG/MFD/DOM=Manufactured dates (these dates can mean the product expires in 2 or more years from this date)
What is your return policy?
Please contact customer service at 1-800-807-1107 to request a Return Authorization number.
10 day return policy on all products minus shipping and handling charges. Refund will be applied upon when the product(s) are returned.
No refunds will be given on any open items.
How long will it take to receive my order?
Please allow 7 to 10 days for order processing and shipment. You may contact customer service at any time to check status. 1-800-807-1107.
How do I cancel my order?
Please contact customer service at 1-800-807-1107 for assistance.
How do I change my order?
Please contact customer service at 1-800-807-1107 for assistance.
What do I do if I ordered or received the wrong product?
Please contact customer service at 800-807-1107 for assistance.
What do I do if I didn’t receive my order, but USPS shows it as delivered?
Please contact customer service at 1-800-807-1107 for assistance.
Why do I see a double charge in my credit card/Paypal?
Usually, duplicate charges in your credit card or Paypal for the same amount and order number represent a pending authorization that should disappear automatically within 72 hours. If the charge remains in your account after this period or if it settles, please contact our Customer Service Dept. by phone at 1-800-807-1107
Do you ship internationally?
Currently, we do not ship internationally.
What is Prop 65?
Proposition 65 requires businesses to notify Californians about the levels of chemicals in the products they purchase for their homes or workplaces, or that are released into the environment. By providing this information, Proposition 65 enables Californians to make informed decisions about protecting themselves from exposure to these chemicals.
The Office of Environmental Health Hazard Assessment (OEHHA) administers the Proposition 65 program. OEHHA, which is part of the California Environmental Protection Agency (Cal/EPA), also evaluates all currently available scientific information on substances considered for placement on the Proposition 65 list.
Please contact the Manufacturer for information regarding the products and ingredients listed under Prop 65.
